In Switzerland each year approximately 16,000 letters are addressed to Santa. Addresses range from the local woods to the North Pole. And the post office delivers them all. Not to the forest, not into heaven, not to the North Pole either, but to Chiasso, where a special team answers the letters on behalf of the addressee.
The only prerequisite is that the sender is identifiable. And even if the sender only marks "Sébastien, 5" or "Anna Lena, Trueb," the post will move heaven and earth to determine the complete address. For example, by checking the postmark. Thus, only four hundred letters remain unanswered.
Three quarters of the letters are from the French part of Switzerland and Ticino - an interesting cultural detail. To the Christ Child, the St. Nicholas and Babbo Natale, origins don't matter, they reply eloquent in all four national languages as well as in English.
And what does Santa's team deliver? It could be a Christmas story, a flip book or a box of crayons. Something that will make the children's faces light up and is sure to make them smile.
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